As hard to believe as it sounds, Muttsy and Whoodles love coming to R.A.H. Can you imagine—they love coming to R.A.H. where they are poked, prodded, and have their temperatures taken. But…at R.A.H. from the time they charge inside until they leave, they receive lots of love and attention from the staff. No wonder they are glad to come to R.A.H.
I am grateful to R.A.H. for the care our dogs receive. When Muttsy hurt his hind leg last winter, Dr. Robertson suggested laser treatments instead of surgery. Dr. Godine knew exactly where the problem areas were located, and Gwenn administered the treatments. By April, Muttsy was better.
Whoodles came into our lives at the end of September. A few days after his first exam, Whoodles became violently ill. I called R.A.H. immediately. Even though the schedule was booked solid, Dr. Robertson told us to bring him in. Thank heavens she saw him; I think we would have lost our puppy if he hadn’t been seen right away.
I never feel rushed when I bring our pooches to R.A.H. Explanations about treatments are clear. I am also impressed that when we have had to leave a dog at R.A.H., Dr. Robertson calls us after the procedure to tell us how it went and sometimes there is a follow-up call a day or so later by a staff member.
It’s the competent, caring treatment our dogs receive that make R.A.H. special as well as the manner in which I am greeted. When I call the office, the person answering the phone is pleasant and helpful. Whenever I stop by to purchase medicine or chews, I am greeted with smiles and friendly greetings.
I am very happy with R.A.H.
-E.M.